Foreign Motorcars, Inc.
Foreign Motorcars, Inc. is a pre-owned BMW specialty shop operated by enthusiasts’ David Bluestein, Kyle Chadwick, and Brad Marks. We genuinely love what we do and realize that purchasing a used vehicle is a major decision and have a great deal of respect for it. Our philosophy is that within the first year of ownership of a Foreign Motorcars BMW, one oil change is all you should need to spend on maintenance. We spend an average of $2500 on preventative items like tires, filters, fluids, minor and major inspection services so that you don’t have too.
Whether you want to service your car with us, buy a car from us, or just simply pick our brains a bit, you’ll always feel welcome here.
I rarely write positive reviews for auto service shops, since my standards for praise are extremely high, but after my last visit with Foreign Motorcars located in Quincy, MA, I decided it was time to tag my name to a business that I respect, and have come to truly appreciate. These guys are truly worthy of my praise and promotion. After I recently purchased a new to me X5, I went to a well known South Shore BMW dealers, since I had a misconception that the dealer would provide the ultimate in service, since they are a dealer with theoretically highly trained service personnel. What took me a few months and multi-thousands of dollars to learn was that the difference between Foreign Motorcars and the dealer's service department was not only their price, but their willingness to truly help. I say without exaggerations that every time I walked into the dealer, their only concern was how much I was willing to spend on repairs. At one point while at a local South Shore BMW dealer, I told them that my service budget was blown for the year repairing all the items that they said I needed serviced. Their response was "I hope you still have some money left. What about next year's budget, could you borrow from that?" The final straw with the dealer was when I had thousands of dollars worth of work done for a noise that they could not locate. I had informed them that I suspected that the trunk lid locking latch might be the culprit, but the dealer refused to listen and when I picked up my vehicle, I was hit with another $2,086 repair bill, which I couldn't pay in full, because I had set a fraud limit of $2,000 on the credit card I was using. They even spoke to my bank's customer service dept, which explained that the funds were available, but that I could only increase the limit at a bank branch, which were all close that late in the day. After spending thousands of dollars with that dealer, they wouldn't release my vehicle to me over an $86 deficit, even though I only authorized a lesser amount to which their response was that it didn't include tax. I had to sign multiple documents and leave my credit card with them, so they could charge me the $86 the next day. I was made to feel like a deadbeat and I was caused much embarrassment in front of the entire showroom floor. Only to find out later that they hadn't deducted a $140 credit that I had with them from a previous service overcharge! At that point I washed my hands of them, and took my vehicle to David at Foreign Motorcars, and explained my predicament with the noise that couldn't be localised. After describing this to David, he quickly informed me of an issue with my model's rear hatch lid locking system that has been known to make that type of noise and fixed it for a very modest fee. Had I seen Foreign Motorcars earlier, I would have saved thousands of dollars in repairs that did almost nothing for the vehicle except swap out parts that were in good condition, and a humiliating experience over $86. Enough about the dealer. Let's talk about the amazing customer service and work I have since received from David and Foreign Motorcars. I've went in there ready to spend money on what I thought was needed service (recommended by the stealer), only to have David tell me to wait on it, since after his inspection was adamant that I did not need at the current time. He has always gone above and beyond whenever I've brought my vehicle in to him, and on multiple occasions actually charged me less than the original quote. I've owned many vehicles, and I never had a service provider charge me less than the original quote. As a matter of fact, I had recently purchased some HID/LED aftermarket Angel Eye headlights, which should have taken 1.5 hours to install, which he quoted me for, only to find out that the headlight system manufacturer somehow forgot that X5's with headlight washer systems have to have the bumper dropped to pull out the old light and install the new ones, which is no small task and easily doubled the effort to replace the lights. Not only did he do it for the original quote, he gave me a discount for my continued patronage. I proudly work for a great company, which prides itself on moral and ethical values, and I know a true customer advocate when I deal with one, and these guys are legit! I cannot praise them highly enough. David always goes above and beyond whenever I have my vehicle serviced with him, which almost makes me feel guilty that he's so good to me and my car, so as a small token of appreciation I wanted to write what I would consider an honest and Foreign Motorcar worthy review. Not only do these guys deserve your business, they will appreciate it and show you how much they do. Do yourself and your car a favor and see David and have your BMW service done there. I treat my car almost better than I treat myself, and I will no longer go to the local stealer to have anything done. He's wholeheartedly won my business for life.
I recently made an on-line purchase of a 2011 BMW Z4 from Kyle and his crew. I probably looked hard at 25+ Z4s from sellers located literally across the country, eventually narrowing my choice to three (3) identical vehicles -- from dealerships in L.A., Seattle, and Foreign Motorcars, Inc. in Boston. When making an internet purchase of a used car -- sight unseen -- the most important consideration is reaching a comfort level with the seller. This was my fourth such vehicle internet purchase and I have learned -- from experience -- that speaking (at length) with the seller is the only way to achieve that predicate "trust" level. I ultimately settled on the Z4 from Foreign Motorcars based upon that "trust factor" with Kyle. Although I paid slightly more for the car from Boston (and the mileage on it was the highest of the three), it was unquestionably the correct decision. The car was delivered via a covered transport, and -- but for the odometer reading [38K miles] -- looked in every respect to be a brand new car. This is my third BMW -- but the first used one -- that I have purchased and I am confident that driving (and owning) this one will be as enjoyable as the previous two. When the day comes for me to buy my next BMW, my first inquiry will be to Foreign Motorcars. If you are considering a used BMW, look to see if Foreign Motorcars has what you want. You will be glad you did.
I have brought my '01 BMW 330 to Foreign Motorcars over the last 6 months for service and I have never been happier with the results. David is a master of his craft and treated my car as if it were his own. They always have an inventory of amazing vehicles; and being a BMW enthusiast myself - it becomes very hard to resist trading up. This past week, I finally decided to pull the trigger and purchase an '07 530xi. I have purchased many cars in the past, but have never had an easier or more pleasant experience than the one I had with Foreign Motorcars. Brad and Kyle are both knowledgeable and intuitive when it comes to the car buying process. It was truly the easiest and most satisfying experience I have ever had at a dealership. Brad made financing simple, quick, and painless. Kyle worked to ensure that I was happy with the vehicle and that it was registered and inspected promptly for pick up. There are not enough good things I can say about this place, you'll just have to stop in and experience it for yourself. Any true BMW enthusiast will clearly see the passion that these three guys have!
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